Effective Date: January 01, 2020
At Pellea Inc., we do everything we can to make sure you are happy with your purchase, but we know that sometimes a product or service is just not right. We’ve made our return policy as easy as possible. For our return policy see the sections below.
Thank you for shopping at Pellea Inc.
Please read this return policy carefully. This is the Return Policy of Pellea Inc. and is licensed by Pellea Inc.
Products or Services Requirements
We can issue members full-refunds, minus the service fee for products up to 14 days after the purchase date of the product and full-refunds, minus the service fee for services up to 1 day before the delivery date of the service.
We can issue members partial-refunds, minus the service fee for products from 15 to 21 days after the purchase date of the product and partial-refunds, minus the service fee for services up to 1 day after the delivery date of the service.
We, unfortunately, we can’t issue members refunds for products more than 22 days after the purchase date of the product and refunds for services more than 1 day after the delivery date of the service.
To be eligible for a refund, your product(s) or service(s) must be unused. It must also be of the original purchase or delivery date.
To complete your refund request, we need a receipt or proof of purchase and refund reason.
Please do not send your receipt or proof of purchase back to the vendor (“merchant”).
We recommend contacting us for help if you experience any issues purchasing our products or services.
Once your refund request is received and reviewed, we will send you an email to notify you that we have received a receipt or proof of purchase for our products or services. We will also notify you of the approval or rejection of your refund.
If you are rejected, then Pellea Inc. will tell the member that the return has been rejected and no refund will be issued to the member. The member can choose one of the following options.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet or have any question about our Returns Policy, please contact us:
By visiting this page on our website: https://www.pellea.com/contact-us
Pellea Inc. © 2016 – 2020